FAQ

 

DO YOU OFFER RETURNS OR EXCHANGES?

We currently do not accept returns.  However, if your candle is damaged during the shipping process, please take a picture and email it to oldpinecandleco@gmail.com.  We will work with you to create a solution. 

DO YOU OFFER WHOLESALE?

Yes, we offer wholesale! Email us at oldpinecandleco@gmail.com regarding wholesale orders. 

DO YOU OFFER BULK DISCOUNTS?

We will work with any individuals looking to place a larger order for events(i.e. weddings, showers, graduations, charitable galas).  Email with questions and event details at oldpinecandleco@gmail.com

ARE ALL OLD PINE CANDLES MADE OF SOY WAX? 

Yes, all of our candles are made with 100% US Soy Wax.  We believe in a clean burn.  The major benefits of soy wax include

  • Biodegradable
  • Longer and slower burn time
  • burn cleaner and non-toxic: no petrol-carbon soot, which is responsible for a blackened walls and release toxic carcinogens into the atmosphere

Send questions our way.  We will do what we can to get you an answer within 24hrs of your inquiry.